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Supervision & Performance Appraisal Skills to Support Trauma-Informed Organizations
December 11, 2019 @ 9:00 am - December 12, 2019 @ 4:30 pm
Early Bird Deadline: Monday, Nov. 18th – payment due Nov. 30th. Visit www.bemidjiconsulting.com/trainings for ONLINE registration
Rebecca Schueller Training & Consulting is pleased to present:
High quality supervision contributes to the structure needed to be a trauma-informed workplace and service provider. Yet, many supervisors never receive structured training to teach them the skills needed for this critical role. Do you have a designed alliance with your staff? Do you view supervision meetings with staff and performance appraisals as opportunities for partnership and a time for staff to tell you their goals and hopes for their clients and their ideas for new ways to provide services or new programs that respond to unmet needs? Is it an opportunity for them to tell you the resources and tools they need to do their jobs? When high quality supervision and timely appraisals are provided, it improves communication between supervisors and employees, decreases employee stress and reactivity, and provides employees with the insight and tools needed to maximize performance.
Supervisory skills include the ability to:
- Effectively lead, communicate with and advocate for employees
- Ensure there is adequate staff training
- Conduct probationary and annual evaluations
- Document performance
- Assess whether employees are satisfied in their jobs and on track to meet performance expectations for their positions
Supervisors want what’s best for their organizations and staff, but often lack experience or are uncomfortable with direct communication and performance improvement feedback. And many employees are frustrated that they don’t get more meeting time and specific feedback from their supervisors.
Supervision is often perceived as a daunting task. Many supervisors are promoted from within and receive little formal training. Once supervisors get busy, meetings with staff get put on the back burner. While hiring “the right people” is the first step, effective supervision is essential because there is no perfect hiring process. Workforce development is also critical to nonprofits, tribal organizations, and schools. Yet, turnover is often high. Most HR professionals are appalled when they add up the true costs of employee turnover. When supervisory relationships are neglected, organizations can lose both staff and important feedback from the people who work most closely with their consumers and clients. This represents a loss of time, money, and input that could be invested to improve service delivery, organizational impact, and revenue.
Both probationary evaluations and annual performance appraisals vary widely in how they are implemented within nonprofits, schools, tribal organizations, and local government. The common element is that these evaluations sometimes get delayed for months or just dropped… sometimes for two or three years. The rationale given is “there’s no time,” while the reality is that “supervisors often dread them” and haven’t been trained to do them well. This can result in miscommunication, unnecessary conflict, loss of productivity, and ultimately an employee exit.
WHO SHOULD ATTEND: Supervisors in nonprofits, tribes, schools, cities, counties, and businesses have found this workshop valuable. This workshop is appropriate for all staff charged with supervisory responsibilities, as well as those considering a future management role. It is designed to train supervisors, program managers and coordinators, HR managers/directors, and executive directors to provide high quality staff support while ensuring high quality service delivery. The workshop will teach supervision, communication, and evaluation tools that may be adapted for different workplaces. Participants will learn to conduct effective performance appraisals and increase the level of direct communication with staff.
DATE & TIME: Wednesday/Thursday, December 11 & 12, 2019 (9:00-4:30 both days).
VENUE: Lakes Country Service Cooperative, 1001 E. Mount Faith, Fergus Falls, MN
REGISTRATION: Please register online or email your registrations to Becky@bemidjiconsulting.com by Nov. 18th. Online registration is available at www.bemidjiconsulting.com/trainings. The registration form is Page 3 of the attached workshop announcement.
PAYMENT: Payment to reserve your seat at the early bird rate is due by Nov. 30th. Registrations are final upon submission. A substitute attendee may be designated at any time, but unfortunately no refunds will be made for cancellations. Your registration fee includes a continental breakfast, lunch, and all materials. Checks may be mailed to Rebecca Schueller Training & Consulting, PO Box 1513, Bemidji, MN 56619-1513. Or, use the Pay Pal option on the website. Please note that there is an additional Pay Pal fee.
Questions: Please email questions with your contact information to: Becky@bemidjiconsulting.com
Participant feedback from businesses, cities, tribes, and nonprofit staff who attended prior Supervision & Performance Appraisal Workshops:
“Becky clearly knew her topic and brought ideas to share that get your mind racing.” “Very dynamic presentation.”
“I am very excited to implement the Team Designed Alliance. You are a great presenter. We gained a lot from this, and I love your passion and energy.”
“I appreciated your role modeling of difficult feedback. I enjoyed this very much.”
“I really like the way you encouraged self-care and self-compassion.”
“This was very informative. I feel like I’ve learned a lot of valuable information I will utilize in my program.”
“All our Tribal Directors should attend this, especially Human Resources.”
“I gained confidence in having conversations and evaluations with staff.”
“I learned to be much more deliberate in my interactions with staff.”
“I loved the style in which you led the discussion.”
“Thank you for offering your contact information if we have questions.”
“Everything was covered – thank you for the time you spent focusing on our organization.”
Please share this with your listservs and pass along to others who may find this helpful.
Contact Becky to bring this training on-site to your organization, school, or business – Becky@bemidjiconsulting.com