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Supervision & Performance Appraisal Skills to Support Trauma-Informed Work 2 DAY Training
February 27 @ 9:00 am - 4:30 pm
The American Indian Cancer Foundation & Rebecca Schueller Training & Consulting are pleased to announce:
Supervision & Performance Appraisal Skills to Support Trauma-Informed Work
Thursday & Friday, Feb. 27 & 28, 2020
9:00-4:30 Both Days (registration begins at 9:00)
Broadway Ridge Building, 3001 Broadway St., NE – Minneapolis, MN
Online registration available at www.bemidjiconsulting.com/trainings
Please share this with your listservs and pass along to others who may find this helpful.
Contact Becky to bring this training on-site to your organization, school, or business – Becky@bemidjiconsultin.com
High quality supervision contributes to the structure needed to be a trauma-informed workplace and service provider. Yet, many supervisors never receive structured training to teach them the skills needed for this critical role. Organizational practices and culture impact the ability of staff to give their best to the people they serve daily. Do you have a designed alliance with your staff? Do you view supervision meetings with staff and performance appraisals as opportunities for partnership and a time for staff to tell you their goals and hopes for their clients and their ideas for new ways to provide services or new programs that respond to unmet needs? Is it an opportunity for them to tell you the resources and tools they need to do their jobs? When high quality supervision and timely appraisals are provided, it improves communication between supervisors and employees, decreases employee stress and reactivity, and provides employees with the insight and tools needed to maximize performance.
Supervisory skills include the ability to:
- Effectively lead, communicate with and advocate for employees
- Ensure there is adequate staff training and that staff have the tools, resources, and equipment to do their jobs
- Conduct probationary period appraisals and annual evaluations
- Document performance
- Assess whether employees are satisfied in their jobs and on track to meet performance expectations for their positions
Supervisors want what’s best for their organizations and staff, but often lack experience or are uncomfortable with direct communication and performance improvement feedback. And many employees are frustrated that they don’t get more meeting time and specific feedback from their supervisors.
Supervision is often perceived as a daunting task. Many supervisors are promoted from within and receive little formal training. Once supervisors get busy, meetings with staff get put on the back burner. While hiring “the right people” is the first step, effective supervision is essential because there is no perfect hiring process and because we are all influenced by our coworkers and peers. Workforce development is also critical to nonprofits, tribal organizations, and schools. Yet, turnover is often high. Most HR professionals are appalled when they add up the true costs of employee turnover. When supervisory relationships are neglected, organizations can lose both staff and important feedback from the people who work most closely with their consumers and clients. This represents a loss of time, money, and input that could be invested to improve service delivery, organizational impact, and revenue.
Both probationary evaluations and annual performance appraisals vary widely in how they are implemented within nonprofits, schools, tribal organizations, and local government. The common element is that these evaluations sometimes get delayed for months or just dropped… sometimes for two or three years. The rationale given is “there’s no time,” while the reality is that “supervisors often dread them” and haven’t been trained to do them well. This can result in miscommunication, unnecessary conflict, loss of productivity, and ultimately an employee exit.
Participant feedback from businesses, county, tribal, and nonprofit staff who attended Becky’s prior Supervision & Performance Appraisal Workshops:
“I am very excited to implement the Team Designed Alliance. You are a great presenter. We gained a lot from this, and I love your passion and energy.”
“Literally everything was valuable. I have tools that I can use immediately to help make supervision more structured and purposeful. I can’t wait to share this information with our administration.”
“I appreciated your role modeling of difficult feedback. I enjoyed this very much.”
“All our Tribal Directors should attend this, especially Human Resources.”
“I really hope my organization will have all the supervisors get this training.”
“I gained confidence in having conversations and evaluations with staff.”
“I learned to be much more deliberate in my interactions with staff.”
“I really like the way you encouraged self-care and self-compassion.”
“I loved the style in which you led the discussion.”
“Everything was covered – thank you for the time you spent focusing on our organization.”
WHO SHOULD ATTEND: This workshop is appropriate for all employees charged with supervisory responsibilities, including supervisors, program managers, coordinators, clinical directors, HR directors, and executive directors/presidents/CEOs, and volunteer coordinators who want to provide high quality staff support while ensuring high quality service delivery. Nonprofit human services managers, maintenance supervisors, transportation directors, financial services managers, county auditors, school principals, community college deans, and business professionals have found this workshop valuable. Participants will learn to conduct effective performance appraisals and increase the level of direct communication with staff. The workshop will teach supervision, communication, and evaluation tools that can be adapted to work environments in nonprofits, counties and cities, schools, and businesses.
DATE & TIME: Thursday & Friday, Feb. 27 & 28, 2020 (9:00-4:30 both days).
LOCATION: Broadway Ridge Building, 3001 Broadway St., NE – Minneapolis, MN.
REGISTRATION: Please register online or email your registrations to Becky@bemidjiconsulting.com by Monday, Jan. 27th for the Early Bird Rate of $325. Online registration is available at www.bemidjiconsulting.com/trainings. The registration form is Page 3 of the attached workshop announcement. Registrations received after Monday, Jan. 27th are $350. Please note: A short pre-assessment survey will be sent to all participants electronically. Please register early if possible to ensure that you receive it in time to respond.
PAYMENT: Payment to reserve your seat at the early bird rate is $325 and is due by Monday, Feb. 3rd. Payments received after Feb. 3rd are $350. Registrations are final upon submission. A substitute attendee may be designated at any time, but unfortunately no refunds will be made for cancellations. Your registration fee includes a continental breakfast, lunch, and all materials for both days. Checks may be mailed to Rebecca Schueller Training & Consulting, PO Box 1513, Bemidji, MN 56619-1513. Or, use the Pay Pal option on the website when you register. Please note that there is an additional Pay Pal fee.
Questions: Please email questions with your contact information to: Becky@bemidjiconsulting.com.
I hope to see you in February!